Keeping you safe during workplace emergencies

EvacServices helps workplaces and facilities across Australia plan, prepare, and respond to emergencies. We design compliant evacuation diagrams, develop emergency management plans, and deliver warden and emergency training in accordance with AS 3745:2010 and AS 4083:2010. From metro to remote locations, we help organisations build safety, compliance, and resilience.

Comply - Learn - Engage

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Why Choose Us

Keeping you safe during workplace emergencies

Planned Emergency Management Services

We help you meet AS 3745:2010, reduce risk, and keep people and facilities ready for any emergency. By managing plans, training, and evacuation diagrams, we deliver seamless compliance and peace of mind.

Our Emergency Management Services include:
David Gilmore
Director
Romaine Ngo
Head of Service and Infrastructure
Amy Latt-Dermody
Head of Projects
Duncan Graham
CEO
Hugh McCurley
Head of Delivery
Jerome Cruz
Finance Manager

Comply - Learn - Engage

At EvacServices, we make emergency compliance simple, reliable, and outcome-driven. Every service we deliver is backed by our promise to support your facility with clarity, consistency, and confidence.

Our tried and tested methodology is based on 3 cornerstones of our delivery promise:

Comply

Our proven systems and expert team ensure your facility stays aligned with AS 3745:2010, reducing risks and protecting people, property, and operations.

Learn

Our training is top notch. We use real life case studies and examples to illustrate the simple and memorable steps that your staff and occupants will need take in order to stay safe in an emergency.

Engage

We make sure we engage with you and involve you in all steps of our process. This ensures outcomes that are tailored and relevant to your facility.

Our Experience and Reach

At EvacServices, we make emergency preparedness simple, clear and compliant no matter where you are or what type of facility you manage. From high-rise offices in the CBD to remote mining sites, from hospitals and aged care centres to shopping centres, warehouses, schools and community facilities . We go anywhere and service every type of facility to keep people safe.

With decades of experience in emergency evacuation, fire and evacuation compliance, and tailored evacuation plans and evacuation diagrams, our team has supported thousands of clients across Australia and New Zealand. Our reach is national, but our approach is always local tailored to your site, your people, and your risks.

Our accredited trainers deliver engaging warden training and practical emergency response programs that give your ECO the confidence to act when every second counts. Backed by leading technology, clear reporting, and smart scheduling, we ensure your facilities stay compliant under AS 3745, AS 4083 and WHS legislation with less hassle, lower risk and total peace of mind.

Wherever your facilities are located metro or regional, small or complex, EvacServices is your partner in planning, preparing and protecting people during an emergency.

Our People - Our Systems - Our Promises

Culture

We are passionate about creating safer workplaces and believe that protecting people begins with empowering our own team. By fostering a supportive and collaborative culture, we help our staff grow professionally and personally, ensuring they deliver exceptional service and compliance support every time.

Technology

Through our EvacConnect platform and other proprietary tools, we simplify emergency planning and compliance. Our technology gives clients real-time visibility, streamlined document management, and automated reminders eliminating guesswork and reducing administrative load.

Efficiency

With decades of emergency management expertise, we help organisations meet AS 3745 compliance requirements without disruption. Our systems and processes save valuable time for facility managers and safety officers, letting them focus on people and operations while we handle the complexity of compliance.

What Sets Us Apart

We’re not just another emergency planning provider we’re the partner that drives real, measurable outcomes for your business. Here’s what makes us different:

Transparency

We believe compliance should never be a mystery. From detailed reporting across building portfolios to consistent communication with your stakeholders, our services ensure you’re informed, confident, and aligned with your safety goals.

Innovation

We exist because the industry was too slow to evolve. We challenge the norm, adopt new ideas, and stay ahead of emerging risks delivering smarter, more relevant solutions that speak to today’s challenges, not yesterday’s procedures.

Quiet Achievers

Once we understand your goals, we get to work quietly and professionally so you can focus on your business. We handle the details, the deadlines, and the delivery, with minimal disruption.

Tenant Satisfaction

We represent your business when interacting with your tenants, and we take that seriously. Our team is professional, friendly, and respectful always leaving a positive impression that reflects well on your brand.

Value for Cost

Compliance doesn’t have to come at a premium. We offer flexible service packages designed to meet different budgets while exceeding compliance requirements. Whether you need a tech-enabled DIY solution or a premium managed service, we’ve got you covered.

Drive Real Outcomes

Our experienced account managers take the time to understand your business and deliver solutions that matter. Every service we provide is designed with your outcomes in mind compliance, safety, satisfaction, and peace of mind.

Comprehensive solutions keeping your facility compliant

We’re not just another emergency planning provider we’re the partner that drives real, measurable outcomes for your business.

Emergency Procedure Manuals and Evacuation Diagrams

Emergency Planning Committee Meetings

Fire Safety Advisor

Warden Training and Evacuation Exercises

Compliance Gap Analysis and Fire Safety Reviews

Warden Management and Compliance Reporting

Nationwide Support Across Every Industry

Our reach is trully national. We go to more communities than any of our competitors.

The type of facilities we service

Protecting People, Reducing Impact, Reaching Everywhere

At EvacServices, sustainability means protecting people, reducing impact, and creating stronger communities. We focus on four key areas:

Lower Carbon Footprint

Through route optimisation, digital reporting and reduced paper use, we deliver services with minimal emissions.

People Safety

Every evacuation plan, evacuation diagram and training program is built to keep your people safe and confident in an emergency.

Lower Costs

Smarter systems and preventative planning lower compliance costs while reducing risks and disruptions.

Engaging Regional and Remote Communities

Servicing all metropolitan and regional towns and most remote regions, EvacServices ensures every facility can access professional safety, training, and compliance support. Our commitment to reach every corner of Australia means that no community is too far, and no facility is left without the guidance needed to stay safe and prepared.

We care about the environment and strive to reduce our carbon footprint

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emergency planning price

We have a truly national presensence to help minimise cost of travel

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Safety is our top most priority, We are obsessed by It

A Sustainable and more Inclusive Future

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Our Recent Projects

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Case Study 1 - RMIT

Melbourne Institute of Technology (RMIT) University is one of the largest tertiary institutions in Australia with a global reputation for excellence in professional and vocational education, and engagement with the needs of industries and the community.
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Case Study 2 - Major Federal Government Client

EvacServices proudly partners with a major Commonwealth client responsible for critical infrastructure and public facilities across Australia. This partnership requires our team to deliver emergency planning, training, and compliance services in every corner of the country.
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Case Study 3 - Parramatta Square Precinct

EvacServices partnered with the properties and facilities management teams of Parramatta Square, one of Australia’s largest commercial precincts – a landmark project comprising multiple interconnected towers with a shared multi-level basement and public event spaces.
Australian Council

Case Study 4 - The Council

The Client is Australia’s largest local government authority, managing more than 800 facilities across Queensland. Its portfolio includes community centres, libraries, depots, aquatic facilities, cemeteries, commercial offices, and public amenities.

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These are Wardens and Chief Wardens trained by our certified staff who are competently keeping facilities safe during workplace emergencies

Your Onboarding Experience with us

When you partner with EvacServices, we make compliance simple from day one. Our onboarding process ensures your facility is set up for success with a clear roadmap, proactive communication, and tailored solutions that deliver long-term safety and compliance outcomes.
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Site Review

We begin with a detailed assessment of your facility, identifying risks, current compliance gaps, and opportunities to strengthen your emergency management framework. This forms the foundation for your customised compliance program.
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Communication

You’ll always know what’s happening and when. We provide clear explanations before every activity and deliver transparent reports once tasks are complete, keeping you and your stakeholders informed at every step.
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Implementation & Upgrades

Our team establishes your Emergency Planning Committee, develops evacuation diagrams, and designs practical training programs. Where improvements are needed, we recommend strategic upgrades that enhance compliance, safety, and overall resilience.

Achieving Compliance in 7 Steps

1
Step 1

Get in contact with us

Start with a quick call or message we’ll guide you through what’s needed.
2
Step 2

Understand your site’s needs

We work closely with you to assess requirements and design a tailored compliance solution.
3
Step 3

Set up your facility

Our team prepares everything so your emergency compliance program is ready to launch.
4
Step 4

Identify risks & plan

We pinpoint specific hazards at your facility and develop a clear, effective emergency plan.
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Step 5

Implement annual program

From compliance schedules to warden training, we handle every detail year-round.
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Step 6

Drive engagement

We ensure your team is informed, prepared, and motivated to participate in safety measures.
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Step 7

Prove compliance

We provide clear documentation and issue a Statement of Compliance for full peace of mind.

What is Australian Standards AS 3745.2010?

AS 3745:2010 – Planning for Emergencies in Facilities is the Australian Standard that provides a structured, best-practice framework to help organisations prepare for, respond to, and recover from emergencies in the workplace.

It is applicable to a wide range of facilities and industries and aligns closely with national legal requirements such as the WHS Act, the WHS Regulations 2011, and the Safe Work Australia Code of Practice on managing the work environment and facilities.

Why It Matters?

Meeting the requirements of AS 3745:2010 – Planning for Emergencies in Facilities is more than ticking a box it’s about safeguarding your people and operations.
Together, these laws and standards outline your legal responsibility to provide a safe environment and AS 3745 is the practical guide to get you there.

Ready to Take the Next Step?

Let EvacServices assess your facility and guide you toward full compliance with zero guesswork.

Why Our Clients Love to Work with Us!

Emily was the best trainer I have had deliver this training in the 3.5 years I have worked here. She was engaging and to the point, without missing critical information. I have had wonderful feedback from multiple staff already. We would love to retain her for future sessions, please.
Kevin was great, informative, organised and on point  Wouldn't change anything - Rudy (EvacServices Consultant) who performed the training was excellent - he is a credit to your organisation.
Liked that the training suited our needs here within the shopping centre.  Thank you covered what we needed at our experience level.

Frequently Asked Questions

Yes. AS 3745:2010 requires evacuation diagrams to be displayed on each level of a facility, near exits and common areas.
Diagrams must be reviewed and updated every 5 years or when structural changes occur.
Absolutely. We offer full print and install services nationwide.
No problem—we can help create your full emergency plan and ensure complete compliance.
We aim to deliver evacuation diagrams within 5–10 business days after we receive the necessary site details and floor plans. Timeframes may vary depending on project complexity and site access.

Trusted by

Trusted by World Leading Brands

We are proud to support some of the world’s leading brands in enhancing their emergency preparedness and management across a range of sectors, including:

Insights & Updates

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EvacServices helps you meet your emergency planning obligations with tailored solutions that protect lives, reduce risk, and ensure peace of mind.