There are 4 possible reasons why you are not receiving notifications for upcoming training:
1. You are not currently registered as a warden. If you would like to nominate to be a warden, update your details or resign as a warden, contact your tenancy’s Tenant Responsible Person (TRP) and they will update the list accordingly. The TRP is the person responsible for ensuring warden lists are kept up to date in your business. Click here for more information.
2. Your building or Tenancy has requested that we do not send you notifications. Please contact your TRP for more information on this.
3. Your internal IT system is blocking our emails.
We use Gmail to send our notifications as Gmail is widely recognised as safe by internal IT systems. On some occasions, however, Gmail does get blocked by spam filters etc.
If you believe this to be the case, contact your IT department and ask them to allow emails using the following details:
Email sent from: EvacServices Notifications <firstname.lastname@example.org>
4. You have previously unsubscribed to our notification mailing list. Please contact us if you believe this has occurred.